Payments for healthcare and medical technology
Connect consultative medical technology sales, one-off services and recurring plans with a payment experience tailored to each market.
From advice to payment, without losing continuity
A consultation, a hearing-technology demonstration and a digital health plan need different payment journeys. Payment should fit the customer’s decision, the sales channel and the frequency of the service.
Rebill brings together payment links, checkout and subscriptions according to your workflow. Start with the service you sell and the countries where you collect payments; then validate local methods, installments and integration.
Payment journeys
A flow for each way you sell
01 / Payment journeys
Consultative sale
After presenting a solution or device, the sales team needs to turn the decision into an identifiable payment. A link continues the conversation in the same channel without requiring a new order on the website.
Demonstration and proposal
Send payment link
Confirm before fulfilling the order
02 / Payment journeys
One-off service
For a consultation or individual service, distinguish booking confirmation from payment confirmation. Define what happens if payment remains pending and how the team checks its status before delivering the service.
Choose the service
Pay at checkout
Check before providing care
03 / Payment journeys
Recurring plan
Digital services and periodic plans need a defined billing frequency and a process for declined payments. Confirm recurring-payment availability for each method and market.
Join the plan
Bill at the agreed frequency
Follow up on failures and cancellations
Reference workflows: final scope depends on your operation and availability.
Capabilities
Collect payments without interrupting the customer relationship
After a demonstration
Send a payment link when the customer is ready to buy. Your sales team can support a high-value purchase without asking the buyer to restart the process.
Explore payment linksWhen the service repeats
Explore subscriptions and recurring payments for care plans or digital services. Availability depends on the country, payment method and business model.
Explore subscriptionsWhen price calls for flexibility
Offer installments where available. Explain terms before payment and confirm with Rebill which options apply to your operation.
Explore installments
Real customer experiencesuSound: from a consultative sale to a payment link
uSound develops hearing healthcare technology. Its team uses payment links after sales conversations and demonstrations, with local methods to support its regional operation.
A direct Healthtech case. The testimonial describes uSound’s experience, not results for all healthcare businesses.
Read the full story
Real customer experiencesMSK: payments for medical education
Medical and Scientific Knowledge provides medical education. Its experience with Rebill combines local methods, subscriptions and automation to collect payments from professionals studying across countries.
Medical education (EdTech). This case illustrates education payments, not clinical-care services.
Read the full storyReal customer experiences
“Before using Rebill, our processes were much more manual. Now, receipts are sent automatically, which reduces time and simplifies the process for the customer,”
“Automation and the ability to handle multiple payment methods allowed us to significantly reduce the operational burden.”
More customers, different payment models
Customer experiences featured by Rebill for this industry. Each example illustrates a specific use; availability for a new operation depends on market and configuration.
Longevo
Health and wellness: one-off payments and subscriptions for services combining care and continuity.
Pax Assistance
Medical assistance: installment options for its services in Chile. This is an assistance example, not a clinical-management use case.
Psi Mammoliti
Online therapy and consulting: card and alternative-method payments in Argentina supporting remote care.
Operations and integration
Coordinate payment without moving clinical records
Use commercial references to connect a payment with a service. Decide which data your team needs to identify the transaction and resolve issues, avoiding clinical information that is unnecessary for payment.
Define who reviews pending payments, how sales are confirmed to the service team and who handles cancellations or refunds. Payment integration supports these processes; it does not replace your clinical system.
Technical documentation ↗Getting started
Payments that fit your service
Identify the payment flow
Separate equipment, consultations and recurring services: each calls for a different experience and frequency.
Define the local experience
Confirm countries, currencies, methods and installments before offering them to customers.
Connect payments and follow-up
Connect payment outcomes with your sales process and review the information your team needs to support customers.
Coverage for your operation
Rebill operates in Argentina, Brazil, Chile, Colombia and Mexico. Peru is coming soon. Payment methods, installments and settlement arrangements vary by market and configuration. Confirm availability for your business.
Frequently asked questions
Can I collect payment after a sales demonstration?
Yes. Payment links let you continue after a conversation or demonstration, as in the uSound case.
Can I collect for medical equipment and recurring services?
These are different flows to evaluate with Rebill: one-off sales and subscriptions for recurring services, subject to availability.
What patient information does a payment need?
Work with your team to identify the information essential to collection. A payment integration should not become a repository for medical records.
How do installments differ from a subscription?
Installments finance a purchase according to the options available through the payment method. A subscription schedules successive charges for an ongoing service. Equipment sales and care plans may need different models; define the amount, frequency and terms before offering either.
Which health and wellness examples can I explore?
uSound has a full case about hearing technology and consultative sales. The page also features Longevo, Pax Assistance and Psi Mammoliti with their respective payment models. MSK adds a medical-education case: its sector is education, even though its audience is healthcare professionals.
What to prepare for a conversation with Rebill
Let’s design payments for your healthcare operation
Share your markets, billing model and current system. We can review the payment experience, available methods and integration scope for your business.