Local payments for travel and tourism companies

Collect in local currency, offer installments and support travelers from choosing a service to confirming their payment.

REAL RESULTS IN THE INDUSTRY

More completed payments.
More options for your travelers.

98%

Payment approval
in Colombia

93%

Payment approval
in Chile

Results from a real travel assistance operation. Explore the case

Payments for a regional operationLocal currencyInstallment paymentsOnline and assisted sales
01 / The payment experience

The journey can be international.
The payment should feel local.

Charging in local currency and offering familiar payment methods helps bridge the final step between choosing a service and buying it.

For an assistance company, choosing a coverage plan is not yet a sale. If a customer reaches checkout but cannot pay, that purchase intent may be lost. Agencies and operators face the same challenge after quoting an itinerary or selecting an experience.

The payment experience needs to match how you sell: a direct purchase on your website or a quote followed up by an advisor. Define the billing currency and methods for each market, and offer financing where available. Add countries and payment options based on your travelers' needs.

Explore local payment methods ↗

Payments that fit your business

The need to collect payments is shared. The sales moment, the information associated with payment and the customer relationship vary by business.

TRAVEL ASSISTANCE

From choosing coverage
to confirmed payment

Customers choose coverage, set travel dates and may add companions. Payment completes that decision. A website checkout or a link sent by an advisor brings payment to the channel where the sale is closing. Local currency and installments add options for paying for the selected plan.

See an industry example ↓
AGENCIES AND OPERATORS

Bring payment closer
to every customer

A quote may start on the website and continue with an advisor. Payment links bring payment into that conversation, while a checkout serves online sales. Start by defining your travelers' countries, the sales currency and the methods they need to use.

Let's discuss your operation ↓
From interest to payment

A way to collect
for every way you sell

Your customer may buy online or finalize a proposal with an advisor. Choose a journey to explore how Rebill supports that moment.

INTEGRATED CHECKOUT

Payment within the purchase journey

Integrate checkout into your website and offer an experience that adapts to the customer's country, language, currency and available methods.

In travel: a customer chooses coverage and proceeds to payment on your website.

Explore checkout ↗
  1. 01
    Choose the service

    The purchase begins on your website.

  2. 02
    Find a way to pay

    Checkout with options available for the customer's market.

  3. 03
    Confirm payment

    Your operation receives notification of the result.

Illustrative journeys based on Rebill capabilities. Payment methods and financing depend on availability and configuration in each market.

02 / Industry evidence

Assist 365: what changes
when travelers can pay

A travel assistance company that adopted local payments, installments and a regional operation with Rebill.

Approval turns intent into revenue

Assist 365 reports payment approval of 98% in Colombia and 93% in Chile. For its team, these results mean completing purchases that could otherwise be lost at checkout.

These are two market-specific results, not a regional average. The case does not publish a comparable previous rate, so the figures show the level achieved, not a percentage improvement over another provider.

Watch payment approval · 0:54
Approval reported by Assist 365
Colombia98%
Chile93%
0%50%100%

Client results. The case does not specify the period or sample size.

Read the full Assist 365 case ↗
03 / Financing

Installments to choose
broader coverage

At Assist 365, 20% of travelers choose 6 or 12 installments. Financed purchases have an average order value approximately 20% higher.

The team links this to two specific decisions: choosing higher-value coverage or adding family members. Financing expands travelers' options by spreading the cost of their purchase.

Businesses should track these measures separately: how many buyers use installments and how the value of those purchases changes. They are different metrics and do not imply an equivalent increase across all sales.

Hear how they use installments · 1:13
Two effects, two metrics
20%of travelers choose 6 or 12 installments
+20%average order value on
financed purchases

Assist 365 data. No breakdown between 6 and 12 installments is published.

Explore installment payments ↗
04 / Financial operations

Local payments.
A regional view.

Assist 365 describes an operation that collects in local currency and consolidates funds from different countries in a global US dollar account.

Travelers and finance teams face different challenges. Customers want a familiar way to pay; finance teams need to understand what was collected, how much processing cost and how funds from each market are brought together.

In the testimonial, Assist 365 highlights visibility into the amount, fee and cost of each transaction. This helps the team look beyond payment confirmation and understand the operational impact.

Watch local currency, dollars and visibility · 1:33
01

The traveler pays

Local currency and options for their market.

02

Your team reviews

Amount, fee and cost for each transaction.

03

The operation consolidates

Funds from different countries in a global USD account.

05 / Gradual expansion

Validate one market.
Build on what works.

Assist 365 started with one method and one country, expanding after validating its payment operation.

  1. 01

    Colombia

    Started with local bank transfers.

  2. 02

    Chile

    Extended the payment flow to a second market.

  3. 03

    More options

    Added cards and then financing.

One initial integration.
More markets afterwards.

The team reports that initial integration took one to two weeks. With that foundation in place, launching Mexico took hours. This is Assist 365's experience; timelines for other operations depend on scope and requirements.

Watch integration and Mexico expansion · 2:07
In their own words

The Assist 365 team
explains how it works

A three-minute look at their payments, financing and expansion in Latin America.

Regional coverage

Your next markets, within reach

Choose the market your travelers pay from and review its payment options. Currency, methods and financing must be defined per country; they do not transfer automatically from one market to another.

Payment methods, installments and conditions are subject to market availability.

From the Rebill blog

Payment links for selling in Latin America

An operational guide for businesses collecting payments from abroad, with travel assistance examples.

Read the guide ↗

Frequently asked questions

Answers to your questions about travel and tourism payments.

Which payment options can I offer?

Options vary by country. We can assess cards, local methods, installments and payment links based on your markets and operation.

How does it work for a travel assistance company?

The Assist 365 case shows a regional operation with local payments, installments and transaction visibility. It is a starting point for assessing your company's needs.

Can I combine online and assisted sales?

Rebill offers checkout and payment links. The team can help you define how to use these capabilities across your sales channels.

Your next destination:
a better payment experience

Tell us where you sell and how your customers pay today.